I downloaded the app, no buttons respond. Same issue. My LG TV was made before 2016. (. Bummer. If your model number is not on the list above, check your LG Content Store from your TV, consider using a streaming device such as Roku, Firestick, or other streaming devices. At the time of writing, Disney Plus is available on more than nine hundred LG TVs. When you find the app, highlight its thumbnail, and hit the Enter button on your remote. Can’t log in or get free trial buttons to work. Another LG failure here. Ensure that the TV is connected to the Internet. Once installed, PLEASE BE FOREWARNED that this App does not support the LG Magic Motion Remote Controller Cursor to select options, register, login or use with the on-screen keyboard. Can somebody help us? I can’t upload Disney Plus to my LG TV. Regarding the service quality performance of Disney+ app, users need to visit Disney Plus Help Center for assistance. JavaScript appears to be disabled in your browser. Simply scroll down at the very bottom of the Home Page then click on Help. With your LG TV, you can watch endless entertaiment, Disney classics, Pixar adventures, Star Wars Sagas, Marvel epics and many more. Disney Plus provides hours of entertainment for the entire family and this is a streaming service your smart TV can’t do without. Don’t know how to do this. When Did Disney+ Launch on LG TV? This has had an impact on the streaming services globally resulting in some unforeseen issues. Simply put, you’ll be getting the best of the best Disney has to offer in terms of image and sound quality. The information did not resolve my issue. Ugh. Our new AI powered chat bot service is here to help 24/7 365 days a year. As of March 24th Disney launched their App in 8 new European countries: U.K., France, Germany, Italy, Spain, Swiss, Austria and Ireland. Ensure that the TV is connected to the Internet. Lg tv , can down load the app , install it but no buttons are working , can’t click on log in or register , lg custome service say it’s Disney+ issue and not there’s , Disney+ customer service (5hour wait) day it’s a lg issue and not there concern. I had the same issue, LG blows! To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). barely the Lucasfilm logo), it freezes in an infinite spinning wheel of death, the indicator that it’s loading/buffering, but never does. How to watch Disney+ on your smart LG TV, supported models, and troubleshooting steps. Web browser can stream it either. Press the HOME menu, then select the LG Content Store. Browse to the Search box on the LG Content Store to find a new app. Disney Plus App NOW supports the cursor functions of the LG Magic Motion Remote Controller. Overview. The information was not presented clearly. In order to get the best possible experience from our website, please follow below instructions. Join our newsletter and get all the latest. Disney app comes up but can’t click on log in or subscribe. Use the navigation arrow keys on the remote(up,down side buttons) I had the same issue and it works when u use the keys. I had the same issue. Presently, Disney+ is supported on webOS 3.0 and above TVs (2016 and later models*), OLED88Z9PUA, OLED77W9PUA, OLED65W9PUA, OLED65E9PUA, OLED55E9PUA, OLED65E9AUA, OLED77C9AUB, OLED65C9AUA, OLED55C9AUA, OLED77C9PUB, OLED65C9PUW, OLED65C9PUA, OLED55C9PUA, OLED77B9PUA, OLED65B9PUA, OLED55B9PUA, 75SM9970PUA, 65SM9500PUA, 86SM9070PUA, 75SM9070PUA, 65SM9000PUA, 55SM9000PUA, 75SM8670AUA, 75SM8670PUA, 65SM8600AUA, 65SM8600PUA, 55SM8600PUA, 49SM8600PUA, 65SM8100AUA, 55SM8100AUA, 86UM8070AUB, 86UM8070PUA, 82UM8070PUA, 75UM8070PUA, 75UM7570AUE, 75UM7570PUD, 70UM7370AUB, 7OUM7370PUA, 65UM7300AUE, 55UM7300AUE, 65UM7300AUE, 55UM7300AUE, SOUM7300AUE, 43UM7300AUE, 65UM7300PUA, 55UM7300PUA, 65UM7300PUA, 55UM7300PUA, 5OUM7300PUA, 49UM7300PUA, 43UM7300PUA, 7OUM7170DUA, 60UM7100DUA, 75UM6970PUB, 70UM6970PUA, 65UM6950DUB, 60UM6950DUB, 55UM6950DUB, 49UM6950DUB, 43UM6950DUB, 55UM6910PUC, 43UM6910PUA, 65UM6900PUA, 60UM6900PUA, 5OUM6900PUA, 49UM6900PUA, 75UK6190PUB, 70UK6190PUB, 65UK6090PUA, 60UK6090PUA, 55UK6090PUA, 50UK6090PUA, 49UK6090PUA, 43UK6090PUA. We can help. Can download but click buttons don’t seem to be active. Disney+ not in LG Content Store. Stay tuned with our weekly recap of what’s hot & cool. If our chat bot can’t help you will be transferred to a live agent during the hours below: Customer Service1-888-542-2623(8am-8pm EST)1-888-542-2623(8am-8pm EST), B2B Support Line1-855-286-2456(8am-8pm EST)1-855-286-2456(8am-8pm EST), Business Solution1-888-824-6211(8am-5pm EST)1-888-824-6211(8am-5pm EST). You can add Disney+ to the list of your favorite apps on your LG TV by following the instructions below: Get your questions answered about product setup, use and care, repair and maintenance issues. Log in with your credentials or sign up for a new Disney+ account. But, before you grab the remote, you’ll have to sign up for the service. Any suggestions?? Type in "Disney Plus". Before you start streaming your favorite Disney movies on Disney Plus, you’ll need to get signed up for an account. Find helpful information about your LG product, Facebook Share But, don’t get things wrong, the viewing experience will still be great even if your TV doesn’t support fancy formats. Copyright © 2009-2020 LG Electronics. TV is auto updated and less than 6 months old. Join over 260,000 subscribers! to I’m getting a services startup failure every time we open the Disney app. A notification to that effect will appear in the top right corner of TV screen once it is turned “on”. Once installed, PLEASE BE FOREWARNED that this App does not support the LG Magic Motion Remote Controller Cursor to select options, register, login or use with the on-screen keyboard. Depending on the model, Disney + App will appear in the launcher bar or, if not, will be made available from the LG Content Store to Install. Naturally, when looking to get the Disney+ app, LG TV users would head to the Content Store, but on arrival at the Store… JavaScript appears to be disabled in your browser. To properly experience our LG.com website, you will need to use an alternate browser or upgrade to a newer version of internet Explorer (IE10 or greater). I am experiencing the same. Depending on the model, Disney + App will appear in the launcher bar or, if not, will be made available from the LG Content Store to Install. When it comes to compatibility, the Disney Plus app should work on any LG Smart TV that runs WebOS 3.0 or higher. If so, how do you do that? Browse to the Search box on the LG Content Store to find a new app. A major highlight of the Disney Plus platform is that it comes with one of the biggest content archives on the market. The set-up is easy and it doesn’t require you to be tech-savvy, but there are still certain things you should know to avoid trial and error. Can you connect the devices you have Disney Plus on and stream on TV? Disclaimer: Some pages on this site may include an affiliate link. at the same time, it seems that Disney needs much more time to stabilize their service. Overall, how satisfied were you with the usefulness of this information? Use the navigation arrow keys on the remote(up down and side buttons) it will work. Please enable JavaScript to ensure you get the most out of the LG site, products, and services. Whichever way you look at it, downloading Disney Plus on LG Smart TV is a no-brainer. I am having the issues….anyone figure it out yet?? This means you can access the LG Content Store, follow the on-screen wizard, and install the streaming service directly. I’ve tried multiple times to stream on my LG 4k Smart TV. My TV is about 5 years old, but is fully updated. Would you have any ideas why I cannot find it? Required fields are marked *. I will cancel if I can not get on my 2017 tv lg. However, it’s still among the best value-for-money services when you factor in the content quality. Contact Us | Privacy Policy | TOS | All Rights Reserved, I tried finding it in lg contents store but was not in the list. Twitter Share Get your questions answered about product setup, use and care,repair and maintenance issues. I went to the google play store and typed Disney plus and it didn’t come up. Following is the list of LG Smart TV model series certified by Disney+ to support this App. I was disappointed with the product quality or performance. You’ll be able to stream the latest Disney releases and some of the all-time favorites such as Wreck It Ralph, Steamboat Willie, the Star Wars series, and more. Below are the list of compatible LG TVs and the webOS version. It’s on Android laptop and cell. Did you know that the company is a proud owner of the Star Wars franchise? Not sure what year, maybe 2013 or 2014. (https://help.disneyplus.com). The phone number you add will not be used for any other purpose. What’s your favorite Disney show? Currently, Disney Plus is available in the United States, the Netherlands, and Canada. Disney will make another announcement when they are ready to reopen. I can not get Disney plus on my LG TV. 2019. A, Same here I’ve tried different ways and it won’t let me upload Disney plus. Anyone know why I can’t even locate the app in the content store? The following sections provide you a detailed guide for LG Smart TVs and there are a few tips and tricks along the way. When it comes to compatibility, the Disney Plus app should work on any LG Smart TV that runs WebOS 3.0 or higher. When log in sign comes up nothing happens?// I can only play it on my IPad. I have the Disney plus channel loaded on my phone cant access it my lg tv keeps coming up unsupported, Downloaded to my LG but I’m not able to click it log in button, Use the remote navigation keys(like up and down side buttons) and it will work. Try to run on web browser, I can log in but no content will load. The list of channels includes National Geographic, Discovery, and many others. cst-sms-popup-message-result-successfully. My LG smatr tv is 4 years old and I cant find Disney app anywhere. No what??? I was excited to surprise my kid with Disney + but its a huge failure. I’m having this same issue. Is there a fix for Disney + yet. Additional support can be found at Disney+ website: LG models running webOS2.0 or any prior platforms not supporting the App. I get to a page that has a Start Free Trial tab and a Log In tab and neither one will respond. Any reason why it would say my device isn’t registered after I registered it? This is where any additional apps can be installed from.

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